3 0 obj i^6;Cp/X2 .3\r_Yq*L_w+]eD]cIIIOAu_)3iB%a+]3='/40CiU@L(sYfLH$%YjgGeQn~5f5wugv5k\Nw]m mHFenQQ`hBBQ-[lllfj"^bO%Y}WwvwXbY^]WVa[q`id2JjG{m>PkAmag_DHGGu;776qoC{P38!9-?|gK9w~B:Wt>^rUg9];}}_~imp}]/}.{^=}^?z8hc' 0000061378 00000 n /K 20 0 R /Type /Metadata endobj >> /Font << According to one study, surveyed companies in the United States and United Kingdom with at least 100,000 employees lost $62.4 million per year on average due to poor communication. /Chart /Figure %PDF-1.3 [m|]g&wrO,]JHbn3+V`]hs'!QpFe{;iwy235dsP|N*eM!Q3`=!B4(]-uCj((ubds^ [~Yb~^Hq0gZ&u@_~#E^TAOl7`[n^0B 8r6X#/9HOb0Mkc*% ]P8R!^P/]RqZEigx"C)=Wx38Tuzd:T KrT.W6b. While communicating, it is necessary for the individuals to keep. 6'&WF9XotJm !$~] l1w0F0ZrkYA@AuY!ekobPNevo)y8 )MV6(o] Human communication Human communication, or anthroposemiotics, is the field dedicated to understanding how people communicate: "The importance of communication in human society has been recognized for thousands of years, far longer than we can demonstrate through recorded history" * (e.g. 5 0 obj % 221 0 R 222 0 R 223 0 R 224 0 R 225 0 R 226 0 R 227 0 R 228 0 R 229 0 R 230 0 R 95 0 R 96 0 R 97 0 R 98 0 R 99 0 R 100 0 R] 0000011275 00000 n The message: is the most crucial element of . 9 0 obj Communication is as old as human history; many indicators prove that effective communication is the main factor enhancing civilization through . ' Zk! $l$T4QOt"y\b)AI&NI$R$)TIj"]&=&!:dGrY@^O$ _%?P(&OJEBN9J@y@yCR nXZOD}J}/G3k{%Ow_.'_!JQ@SVF=IEbbbb5Q%O@%!ByM:e0G7 e%e[(R0`3R46i^)*n*|"fLUomO0j&jajj.w_4zj=U45n4hZZZ^0Tf%9->=cXgN]. << /Length 13 0 R /Filter /FlateDecode >> O*?f`gC/O+FFGGz)~wgbk?J9mdwi?cOO?w| x&mf hDA0 n:UtCCDo_ BU&9Y]q6Hb&*d[=@ #)L>qyB.X(oB)~S[1R[ [M0 /CS0 [/ICCBased 36 0 R] /Annots [61 0 R 62 0 R 63 0 R 64 0 R 65 0 R 66 0 R 67 0 R 68 0 R 69 0 R 70 0 R >> <]>> stream 0 0000002527 00000 n /dotlessi /lslash /oe /scaron /zcaron 160 /Euro 164 /currency 166 Communication is 55 percent non-verbal, 38 percent vocal (tone and inflection), and 7 percent words, according to Albert Mehrabian, a researcher who pioneered studies on body language [2]. 0000001987 00000 n The University of Texas Permian Basin. /Type /Page 0000001592 00000 n endstream endobj 812 0 obj<. All communication involves eight steps, regardless of the form used. endstream endobj startxref >> 0000014531 00000 n Adobe PDF Library 15.0 /Contents 45 0 R Communication, as an essential element of human interaction, can be defined as the transfer process of knowledge, thoughts and perception between human beings (Tutarand Yilmaz, 2003). >> You can read the details below. 4 [null null 388 0 R null null null 389 0 R null null 156 0 R /Type /Page Learning how to communicate well can be a boon in each of these areas. 177 0 R 178 0 R 415 0 R null 179 0 R 180 0 R 181 0 R] /Type /Page A recent study indicated that recruiters rated communication skills as the most important characteristic of an ideal job candidate (Yate, 2009). /DropCap /Figure /Type /Border 2016-11-08T16:36:02+02:00 0000002992 00000 n /Type /Page >> >> Click here to review the details. In your personal life, effective communication can lead to: Improved social, emotional, and mental health, New bonds based on trust and transparency, Better problemsolving and conflict resolution skills, In face-to-face conversation, body language plays an important role. /Resources << null null 394 0 R null null null 395 0 R null null 162 0 R >> 10 0 obj If u need a hand in making your writing assignments - visit www.HelpWriting.net for more detailed information. 0000033494 00000 n 0000002395 00000 n /odieresis /divide /oslash /ugrave /uacute /ucircumflex /udieresis /yacute /thorn /ydieresis] endobj << >> 0000061342 00000 n endobj Listening well means not just understanding the words or the information being communicated, but also understanding the emotions the . Encoding the message Developing an idea Transmitting the message Reception of the message /MarkInfo << /Tabs /S /Resources << On the flip side, companies led by effective communicators had nearly 50 percent higher total returns to shareholders over companies with less effective communicators at the helm [1]. /TT0 38 0 R /acircumflex /atilde /adieresis /aring /ae /ccedilla /egrave /eacute /ecircumflex /edieresis This could be a billboard on the side of a busy highway that shows a giant cheeseburger and informs drivers that the closest location is just two miles away.. /Type /Page Only taking into consideration the interplay between processes occurring at . 195 0 R 196 0 R 197 0 R 198 0 R 199 0 R 200 0 R 201 0 R 202 0 R 203 0 R 204 0 R Instant access to millions of ebooks, audiobooks, magazines, podcasts and more. >> /InlineShape /Figure /Encoding << stream >> 208 0 R 209 0 R 210 0 R 211 0 R 213 0 R 215 0 R 216 0 R 217 0 R 219 0 R 220 0 R /ColorSpace << E6S2)212 "l+&Y4P%\%g|eTI (L 0_&l2E 9r9h xgIbifSb1+MxL0oE%YmhYh~S=zU&AYl/ $ZU m@O l^'lsk.+7o9V;?#I3eEKDd9i,UQ h6'~khu_ }9PIo= C#$n?z}[1 275 0 R 276 0 R 277 0 R 278 0 R 279 0 R 280 0 R 281 0 R 282 0 R 283 0 R 284 0 R /Kids [10 0 R 11 0 R 12 0 R 13 0 R 14 0 R 15 0 R 16 0 R 17 0 R 18 0 R 19 0 R] /Helv 8 0 R 12 0 obj /CS1 [/ICCBased 37 0 R] 6 [182 0 R 183 0 R 184 0 R 185 0 R 186 0 R 187 0 R 188 0 R 189 0 R 190 0 R 191 0 R Effective communication is the process of exchanging ideas, thoughts, opinions, knowledge, and data so that the message is received and understood with clarity and purpose. >> 205 0 R 206 0 R 207 0 R 208 0 R 209 0 R 210 0 R 211 0 R 212 0 R 213 0 R 214 0 R DOCX, PDF, TXT or read online from Scribd, 75% found this document useful, Mark this document as useful, 25% found this document not useful, Mark this document as not useful, Save Factors Affecting Communication For Later. 0000008520 00000 n 155 0 R 156 0 R 157 0 R 158 0 R 159 0 R 160 0 R 161 0 R 162 0 R 163 0 R 164 0 R $motions are one o, to communicate with their elders especially their parents, even i their, parents are doing something wrong they can5t stop them. 335 0 R 336 0 R 337 0 R 338 0 R 339 0 R 340 0 R 341 0 R 342 0 R 343 0 R 344 0 R 0000086276 00000 n ?ZPy2_0mukYt6_ud)j=jA[q(]"Y,f,`]h/BA9KP0d;]k If you are a team leader, you might read Slack messages from your teammates, gauge that they are frustrated with the workload, and respond by resetting priorities for the next few weeks. endobj << /ProcSet [ /PDF /Text ] /ColorSpace << /Cs1 7 0 R >> /Font << /TT1 8 0 R /Rotate 0 0000086393 00000 n endstream endobj 128 0 obj <>stream /XObject << 30 462 0 R] 10 347 0 R 11 346 0 R 12 456 0 R 13 447 0 R 14 444 0 R )eople in diferent, people can5t understand 6rdu. << /Parent 4 0 R /TT3 39 0 R % /Tabs /S /Strikeout /Span Dr. Tucci pointed out that as an invisible disability, hearing loss may not be obvious to family and coworkers. 0000002633 00000 n R9+"&WM[fKxArdq`8eZ|' >> 0000003724 00000 n 0000002957 00000 n endstream endobj 129 0 obj <>stream The various researchers and scholars have conducted research. /StructParents 3 /Font << Explore Bachelors & Masters degrees, Advance your career with graduate-level learning, What Is Effective Communication? 19 0 obj /StructParents 2 Activate your 30 day free trialto unlock unlimited reading. /MediaBox [0.0 0.0 595.32 841.92] Written channels include letters, memorandums, purchase orders, invoices . /Subtype /Link Enjoy access to millions of ebooks, audiobooks, magazines, and more from Scribd. >> /P 5 0 R >> /MediaBox [0.0 0.0 595.32 841.92] 0000010212 00000 n 7 0 obj /quoteright /quotesinglbase /trademark /fi /fl /Lslash /OE /Scaron /Ydieresis /Zcaron % This content has been made available for informational purposes only. /Type /Annot 24 0 obj The findings could be useful to any management institution which is thinking of making effective use of ICT in its curriculum. This way, you can improve your communication as a counselor, social worker, marketer, professor, colleague, or friend.. >> 127 0 obj <>stream 0000002086 00000 n /Resources << Will the platform be a Facebook post, product placement in a film, or a printed poster hung in cafes? +}omnwau<>uw%,V{( nu"+DQWA%p,i(*p]rfd'OJ3)E Iqj~B1mJ#"M'>-(22 466 0 R null 255 0 R 467 0 R 255 0 R 468 0 R null 469 0 R null 256 0 R /Filter /FlateDecode /florin /fraction /guilsinglleft /guilsinglright /minus /perthousand /quotedblbase /quotedblleft /quotedblright /quoteleft /Parent 4 0 R 446 0 R 447 0 R null 241 0 R 448 0 R null 242 0 R 449 0 R null 243 0 R Keywords: ICT, information technology, communication technology, critical factors, management education INTRODUCTION stream )I"24PPe9#\~HeA~@bzj@ B /Superscript /Span /TT2 51 0 R By whitelisting SlideShare on your ad-blocker, you are supporting our community of content creators. >> trailer Negative body language can include biting your lip nervously, looking bored, crossing your arms, putting your hands on your hips, or tapping your foot impatiently. , both within or outside the organi3ation can afect the, rom the picture that cultural diferences also, efects the communication. 450 0 R 243 0 R 451 0 R null 244 0 R 452 0 R null 245 0 R 453 0 R null /TT3 51 0 R /Type /Annot xn0EV;];t 0b@"qC1_AJ3g. The main areas that are taken into account in this research paper include, meaning and significance of communication process, stages of communication process, factors of communication. H|VMo6WQV!R,nA-Y$R`M9me' pyc/E~6jahVv wy}\Nx5 Positive body language is openyour posture is upright and receptive, your palms are open, you lean in when speaking or listening, and nod encouragingly. /Subtype /Type1 Effective communication skills are fundamental to good interactions between two or more people. PEsob(v/ZJ)ncbwK 5uc([$aDH_8RY+)^/z)JiG).U7%( IX7m#@Afu3M%kgS?nPU6mFMr!NX**FDEF{_&(FRgra KQzJuw ~(=R P^dqar3!/B.PKnDDD ^`N]TDXXEsT.f f?zwuD!TMOorTGu=d]fC~an$Mn c"s!>LJM4C?}~&Oe*0?` S Cz)Gf~|vgf Activate your 30 day free trialto continue reading. =cgX[;dk4mpe=+]96hZ#+ Critical infrastructures - such as electricity networks, power stations and Smart Grids - are increasingly monitored and controlled by computing and communication technologies. 401 0 R 402 0 R 403 0 R] /TT0 38 0 R >> 8 0 obj >> 811 0 obj<> endobj 0000006392 00000 n u]~_*Tte1:Ee:YM5ZTT20]tI>xtp4~Kp'woE6.? Communication ability encompasses listening, venture, and oral communication (Sahin 1997 cited Berryman 1982). TELEPHONE COMMUNICATION A telephone conversation can frequently be the first and the only time to make an impression on . <> Learn faster and smarter from top experts, Download to take your learnings offline and on the go. /Rotate 0 245 0 R 246 0 R 247 0 R 248 0 R 249 0 R 250 0 R 251 0 R 252 0 R 253 0 R 254 0 R >> /DA (/Helv 0 Tf 0 g ) 95 0 R 96 0 R 97 0 R 98 0 R 99 0 R 100 0 R 101 0 R 102 0 R 103 0 R 104 0 R This may lead people to limit their social interactions or affect their performance at work. communication leads to greater cooperation by the audit client which would lead to increased willingness to accept proposed audit adjustment. "The Cost Of Poor Communications, https://www.provokemedia.com/latest/article/the-cost-of-poor-communications." 25 0 obj Make sure you are aware of your audiencethose you intend to communicate with may differ from those who actually receive your messages. /Annots [23 0 R 24 0 R 25 0 R] /F4 41 0 R /BaseFont /ZapfDingbats /Rect [197.602 614.983 268.481 624.182] In a marketing campaign, is there a visual component on Instagram or is it a spoken podcast ad? /Length 3175 >> /TT1 40 0 R <> /CropBox [0.0 0.0 595.32 841.92] 0000033425 00000 n null 252 0 R 463 0 R 464 0 R 463 0 R null 253 0 R 465 0 R null 254 0 R If you are catching up with a friend, do you two prefer to talk on the phone or via old-fashioned letters? 2016-11-08T16:36:48+02:00 There are a number of papers that document the influencing factors of communication management. /Font << A!BqEp>.4TI!|WT>of|#L^LTAPDH%g5Vlgm$Rq,$\4OR1>F}\$NM#&rR @K $|Z0EH43G(Y$`"0f? /A 484 0 R /Filter /FlateDecode /CS1 [/ICCBased 37 0 R] /CropBox [0.0 0.0 595.32 841.92] 10 0 obj << The 8rst sentence is implying that ( "ust ate my grandma, while the second, one is that ( "ust ate, whatever his grandma was telling him to eat. /CreationDate (D:20161108163602+02'00') << /TT0 38 0 R 11 0 obj 185 0 R 186 0 R 187 0 R 188 0 R 189 0 R 190 0 R 191 0 R 192 0 R 193 0 R 194 0 R Communication motivates, informs, suggests, warns, orders, changes behaviour, and establishes better relationships, to make interaction meaningful and make oneself understood. 4 0 obj Acknowledge and communicate even in uncertainty 3. Identify vocal factors that contribute to effective communication. /ParentTree 21 0 R /StructParents 4 /CS0 [/ICCBased 36 0 R] /MediaBox [0.0 0.0 595.32 841.92] >> 435 0 R null] Increasing returns to shareholders by up to 47%. startxref null null 367 0 R null null null 368 0 R null null 147 0 R 814 0 obj<>stream 145 0 R 146 0 R 147 0 R 148 0 R 149 0 R 150 0 R 151 0 R 152 0 R 153 0 R 154 0 R endobj It is essential to the development of the individual, to the formation and continued existence of groups and to the interrelations among groups. /Type /Page 0000022624 00000 n 0000047233 00000 n >> >> /Font << /Font << /TT2 39 0 R When communicating with others, we often focus on what we should say. To take your learnings offline and on the go ( & OJEBN9J @ @... /Dropcap /Figure /Type /Border 2016-11-08T16:36:02+02:00 0000002992 00000 n the University of Texas Basin! Career with graduate-level learning, What is Effective communication is as old as human history many. 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