"Like any CEO of a company subject to the Official Languages Act, [Rousseau] should be able to communicate in the official languages,"Thberge said in an interview with Radio-Canada. Air Canada CEO Michael Rousseau has drawn the ire of federal and provincial officials after speaking only 20 seconds of French in his first major speech. Deputy CEO and Chief Financial Officer Michael Rousseau will take over as chief executive of Air Canada following Calin Rovinescu's retirement next year. NDP MP Niki Ashton said she was disappointed that not only was the Air Canada . Although many of you have not had a chance to travel recently, we know the desire to do so remains strong. Calgary, AB, Canada The journalist, Pierre-Olivier Zappa,said he'd rather Rousseau's press attach translate the question to him. It holds a Four-Star ranking from Skytrax. Do not simply write to the President/CEO. Stock Symbol. Policy. You will receive an acknowledgment with a case number, please allow up to 30 days to hear from them. Follow Bloomberg reporters as they uncover some of the biggest financial crimes of the modern era. Their corporate headquarters are in Montreal and their largest hub is at Toronto Pearson International Airport. The Elliott Report is a consumer news site supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers. He has been Air Canada's CFO and deputy CEO since 2018. He can be reached for comments and tips at, Copyright 2023, All Rights Reserved, FreightWaves, Inc, Air Canada 360: Freighter aircraft jettisoned 20 years ago now embraced, Loaded & Rolling (Enterprise Fleet News/Analysis), during a conversation with a moderator at an aerospace summit, operating from Toronto to Miami and destinations in Latin America, as well as to Halifax, Nova Scotia, and onward to Germany, Spain and Turkey. Rousseau paused and said:"Can you redo that in English? As associate editor at American Shipper Magazine for more than a decade, he wrote about trade, freight transportation and supply chains. Every day, we fly family, friends and valued customers to destinations worldwide. America. Air France KLM pouched Mr. Smith from Air Canada back in 2018, who then was the President and Chief Operating Officer of the airline and likely on his way to the top. Site & Contents 2011-2023 LoyaltyLobby.comTerms of Use & Privacy Policy, 20112023 LoyaltyLobby.com - Site & Contents, Compensation Clinic: Air Canada Flight Delay & Missed Connection Resulting In 24h+ Delayed Arrival, Air Canada Aeroplan 3,500 To 7,000 Bonus Miles For Travel To Europe March 1 September 30, 2023 (Book By March 1), Air Canada Check-In System Is Still Unable To Accept Certain Covid Test Certificates, Hilton Go Employee And Friends & Family Rate Plans. He holds the prestigious FCA and FCPA designations, conferred by CPA Ontario in recognition of his professional achievements and contributions. Prior to these reductions, Air Canadawas operating about 1,000 flights per day, saidPeter Fitzpatrick, an airline spokesperson. Air France - KLM pouched Mr. Smith from Air Canada back in 2018, who then was the President and Chief Operating Officer of the airline and likely on his way to the top. The airline's C$187 million full-year operating loss is a major improvement on the C$3.05 billion ($2.26 billion) losses over 2021. Policy. Quebec Liberal Party Leader Dominique Anglade also reacted, calling Rousseau's comments "appalling and disrespectful" and stating that "Air Canada frankly does not understand the impact of its decisions," to appoint a CEO who does not speak adequate French. And last month, Air Canada (OTCUS: ACDVF) announced it acquired two factory-built 767 freighters from Boeing, scheduled to enter service in 2023, and ordered two large 777 freighters for delivery in 2024. Bloomberg Markets live from New York, focused on bringing you the most important global business and breaking markets news and information as it happens. Air Canada provides scheduled passenger service directly to 51 airports in Canada, 51 in the United States and 88 internationally. Click here to print the content on this page. While his understanding of the language is "fair," he said, he struggles to speak it. St. Laurent, Quebec, H4S 1Z3, Canada How do I contact Air Canada? He has also held senior executive financial positions at other large, international corporations, including Moore Corporation in Chicago, Silcorp Limited and the UCS Group (a division of Imasco Limited). View mike rousseau's profile on LinkedIn, the world's largest professional community. Box 500 Station A Toronto, ON Canada, M5W 1E6. He previously was the airline's Deputy Chief Executive Officer and Chief Financial Officer, a role held since January 2019. googletag.cmd.push(function() { Indicates an external site which may not meet accessibility Air Canada | Aeroplan - Letter from AC's president Michael Rousseau re summer 2022 travel disruptions - Interesting, just received this At Air Canada, we know how important travel plans are. Hilton Honors Gold Fast Track Four Nights Within 90 Days (Status Valid Through Early 2025), American Airlines Buy AAdvantage Miles Up To 45% Off Sale Through March 3, 2023, Lufthansa Unveils New Allegris Double First Class & Business Class Suite Plus Products. Michael Rousseau's address to the Montreal business community was meant to trumpet Air Canada 's recovery and its crucial role in the Quebec economy. Can I get my 173,116 Chase Ultimate Rewards points refunded? But Air Canada (OTCUS: ACDVF) reassessed its strategy during the pandemic. In 2019, Air Canada, together with its Air Canada Express regional partners, carried over 51 million passengers, offering direct passenger service to nearly 220 destinations on six continents. Airlines are now paring down their schedules and canceling flights in advance that make more sense. Status of Air Canada flights by route or by flight number. Allegiant proposes new airfare that changes before the date of travel. And especially sad that Michael Rousseau, when he first set his sights on the corner office, did not have the wisdom and the curiosity to learn the language spoken by 8 million Canadians. . We publish the names and emails of customer service managers. "The big boss of Air Canada expresses everything we rejected decades ago: contempt for our language and our culture at home in Quebec," Jolin-Barrette wrote in French. When Air Canada CEO Michael Rousseau was asked in French on Wednesday how he managed to live in Quebec's largest city for 14 years without speaking the language, he paused and requested the question be posed in English. All of us at Air Canada are eager to welcome you back on board. If you have a consumer problem,please contact our team at Elliott Advocacy through this form. Plus, we have insightful letters, insider tips, and more. Air Canadas CEO implies that many of these issues the airline faces are beyond its control which might be partially true. Air Canada is Canada's largest airline, the country's flag carrier and a founding member of Star Alliance, the world's most comprehensive air transportation network. Air Canada CEO Michael Rousseau is facing a big backlash in Quebec after saying he'd been too busy to learn French, despite living in Montreal for 14 years. Deputy CEO and Chief Financial Officer Michael Rousseau will take over as chief executive of Air Canada following Calin Rovinescu's retirement next year. Pseudonyms will no longer be permitted. Whether for longan External site which may not meet accessibility guidelines. There are mice in my vacation rental! WestSaint-Laurent, Quebec H4S 1Z3[emailprotected], Secondary ContactAnthony Doyle Vice President Customer Contact Centres7373 Cte-Vertu BlvdWest Saint-Laurent, Quebec H4S 1Z3[emailprotected], Craig Landry Executive Vice President, OperationsAir Canada Centre 7373 Cte-Vertu BlvdWest Saint-Laurent, Quebec H4S 1Z3[emailprotected], Chief ExecutiveMichael RousseauPresident and Chief Executive OfficerAir Canada Centre 7373 Cte-Vertu Blvd.West Saint-Laurent, Quebec H4S 1Z3[emailprotected]. Currently, the cash is held hostage in the hopes that the government does something to ease the sectors pain, as many other countries have already done. New Window, Opens in a New One executive at Air Canada is paid more, with Calin Rovinescu earning the most at $12,871,900. googletag.cmd.push(function() { Last week, Rousseau issued a mea culpa of sorts. guidelines. Canada English edition. Catherine Luelo is a Deputy Minister at the Treasury Board of Canada Secretariat and the Chief Information Officer of Canada. d'Air Canada, Michael Rousseau, a prononc avant de passer l'anglais lors de son premier discours en public. googletag.defineSlot('/21776187881/fw-responsive-main_content-slot5', [[728, 90], [468, 60], [320, 50], [300, 100]], 'div-gpt-ad-1665767778941-0').defineSizeMapping(gptSizeMaps.banner1).addService(googletag.pubads()); He was named Canadas CFO of the Year for 2017 by Financial Executives International Canada (FEI Canada), PwC Canada and Robert Half. As Deputy Chief Executive Officer & Chief Financial Officer, Mr. Rousseau had oversight for several significant corporate initiatives and businesses including Air Canada Rouge, in addition to his responsibilities for the airlines overall financial strategic direction comprising all aspects of financial reporting and planning, investor relations, treasury and controllers operations, taxation, pension administration, internal audit, procurement and corporate real estate. Indicates an external site which may not meet accessibility guidelines. Michael Rousseau Email Address Rousseau was appointed Deputy Chief Executive Officer Chief Financial Officer in January 2019. It could perhaps have been the perfect opportunity to reinvent the airline. a New Window, Opens in a New From the very beginning of the pandemic, we have continually layered on new biosafety measures and improved upon those already in place. }); Many years ago we had freighters. (Podcast), President/Chief Executive Officer, Air Canada Corp. However, he has not disclosed his exact net worth and salary on the internet. We didnt look at this purely through the lens of high-yield during the pandemic. are currently on the Canada English edition. Window, Opens in In a 26-minute speech at the Palais des congrs in Montreal moments before, Rousseau only spoke French for about 20 seconds. Get 5 free searches. googletag.defineSlot('/21776187881/fw-responsive-main_content-slot2', [[728, 90], [468, 60], [320, 50], [300, 100]], 'div-gpt-ad-1665767737710-0').defineSizeMapping(gptSizeMaps.banner1).addService(googletag.pubads()); Still, these and other innovations, such as convenient new touchless airport processes, will be key to recovering from the pandemic and allowing us to emerge even better than before. Holiday Inn Sends Text Message Asking Tips For Staff? They are part of the Executive team within the C-Suite Department and their management level is C-Level. googletag.pubads().enableSingleRequest(); New Window, Opens in a New Attorney at Law Office of Michael Rousseau Belleville, IL. gptAdSlots.push(gptSlot); To encourage thoughtful and respectful conversations, first and last names will appear with each submission to CBC/Radio-Canada's online communities (except in children and youth-oriented communities). Under the agreement, Air Canada has also acquired a US$5 million equity stake in Heart Aerospace. We have detected a device type and/or operating system version that may result in slow performance on this site. We got rid of them. You A graduate of York University, Mr. Rousseau has been a member of the Ontario Institute of Chartered Accountants since 1983. So we looked at this as yields during normal times. You Our help is free. Check out our directory. Prior to Air Canada, Mr. Rousseau held executive positions including those of President, and before that Executive Vice-President & Chief Financial Officer at Canadas largest diversified general merchandise retailer, Hudsons Bay Company (HBC). Becoming more innovative . Opens Live from New York and London, analyzing the major market moving stories across the day in Europe, hear from the biggest newsmakers and showcase the unrivaled expertise of Bloomberg News. The letter from Mike appears in enRoute Magazine, Air Canadas award-winning in-flight magazine found onboard all Air Canada, Air Canada Rouge and Air Canada Express flights. This edition is from theMarch/Aprilissue. Rousseau said the company speaks to its employees in both official languages and half of its employees are bilingual. You can access Air Canada here. Name & Title Social Contact Info; Executive Biographies Board of Directors; Corporate Policy and Guidelines on Business Conduct Air Canada's Aeroplan program is Canada's premier travel . In a 26-minute speech at the Palais des congrs in Montreal moments before, Rousseau only spoke French for about 20 seconds. He is also on the board of Resolute Forest Products, Inc., Aveos Fleet Performance . I look forward to the challenge, confident that our dedicated and highly motivated team will exceed your expectations as we transport you safely to your next destination. Air Canada Executive Team & Key Decision Makers. Select your edition and language. Holiday Inn Sends Text Message Asking Tips For Staff? Choosing someone inside indicates a more evolutionary than the revolutionary path for Air Canada to come through this pandemic. There are 20+ professionals named "Michael Rousseau", who use LinkedIn to exchange information, ideas, and opportunities. And we would like to double the business over that period of time.. Check out Elliott Advocacy Today, our free, daily newsletter with links to your favorite commentary, tips and news about consumer advocacy. America. Since 2011, we have been helping millions of visitors like you untangle travel loyalty programs for free upgrades, flights and hotel nights. Michael Rousseau President and Chief Executive Officer Air Canada Centre 7373 Cte-Vertu Blvd. It was his first major speech since he was appointed CEO of the company, which used to be a Crown corporation, in February. Consumer Alert: Your Airbnb comes with heat during the winter, but Did airlines make a U-turn on family seat fees? Indicates an external site which may not meet accessibility guidelines. Indicates an external site which may not meet accessibility a New Window, Opens in a New Media CentreClick here to open mobile navigation. It must do so in both official languages and its leaders must be an example.". Michael Rousseau was asked in French by a journalist for Quebec TV news channel LCN how he's managed to live in Montreal for so long despite speaking little French. Michael S. Rousseau. Eric is based in Portland, Oregon. America. . There are 1 executives at Air Canada getting paid more, with Calin Rovinescu having the highest compensation of $12,871,900. Unique perspectives from professionals around the world, Michael Rousseau will take over as chief executive of Air Canada. Before that, he was. a New Window, Named Best Airline in North Our free daily newsletter sends you the latest information on hotel and airline programs. Ive come full circle, he said during a conversation with a moderator at an aerospace summit here organized by the U.S. Chamber of Commerce. The cargo division continued its job using the belly space on passenger aircraft. From the very beginning of the pandemic, we have continually layered on new biosafety measures and improved upon those already in place. After the speech, Rousseau was asked in French bya journalist for Quebec TV news channel LCNhow he's managed to livein Montreal for so long despite speaking little French. Its been eight months. I joined Air Canada as Chief Financial Officer in 2007 to help the company at another difficult time in our industry, during the global financial panic. If you need help with any problem,please contact us through this form. Opens When Air Canada CEO Michael Rousseau was asked in French on Wednesday how he managed to live in Quebec's largest city for 14 years without speaking the language, he paused and requested the. From 2007 to 2018, Mr. Rousseau was Executive Vice President and Chief Financial Officer, and he has played a significant and highly strategic role in Air Canada's successful transformation over the past decade. This could limit your ability to resolve your issue. Michael Rousseau, President and Chief Executive Officer of Air Canada, commented, "We are pleased with our fourth quarter and full year 2022 financial results. Because I want to make sure I understand your question before I respond to it.". Toronto, Ontario, Canada View. Had. This year the airline began fully operating two Boeing 767-300 converted freighters that were retired from Air Canadas passenger fleet and plans to have a dozen all-cargo jets within two years. googletag.pubads().enableSingleRequest(); As the Deputy Chief Executive Officer and Chief Financial Officer of Air Canada, the total compensation of Michael Rousseau at Air Canada is CAD$4,396,500. Hyatt Regency Paris Charles de Gaulle Exits Hyatt System On March 31, 2023, ITA Airways Volare Double Points March 1 31, 2023, Hilton Honors Bonus Points & Rate Promo Update March 2023, Update On How To Best Utilize The $200 American Express Platinum Hotel Credit. It determined that cargo would be strong over the long term. It opened the export acceptance area on Monday, featuring 30,000 square feet of temperature-controlled storage, an X-ray machine that allows certain pharmaceutical and fresh products to be screened and an area to keep active refrigeration units. guidelines. Check out Elliott Advocacy Today, our free, daily newsletter with links to your favorite commentary, tips and news about consumer advocacy. REUTERS/Ben Nelms/File Photo The latest email that has reached our inboxes is from the President and Chief Executive Officer of Air Canada, Mr. Michael Rousseau. TSX: AC. Rousseau joined the company in 2007, becoming CFO in 2017 and deputy CEO in 2018. Rousseau previously held the position of President for Hudson's Bay Co., Chief Financial Officer & Senior Vice President of Moore Corp., Principal at Capital Eye Investments Ltd. and Chief Financial Officer & Vice President at Silcorp Ltd. Mr. Rousseau received a graduate degree from Villanova University and an undergraduate degree from The Employees: 30,000+ (2018) Website: www.aircanada.com: Air Canada is the flag carrier and the largest airline of Canada by size and passengers carried. Were always here to help. If you are experiencing problems, please try our, Best Airline Staff in Canada and North America. Air Canada CEO apologizes, commits to learning French as backlash in Quebec grows. var gptSlot = googletag.defineSlot('/21776187881/FW-Responsive-Main_Content-Slot1', [[728, 90], [468, 60], [300, 100], [320, 50]], 'div-gpt-ad-b1-i-fw-ad-1').defineSizeMapping(gptSizeMaps.banner1).setCollapseEmptyDiv(true).addService(googletag.pubads()); Air Canada CEO changed this morning when former Chief Financial Officer Mr. Michael Rousseau took over from Mr. Calin Rovinescu. Leading an iconic company like Air Canada is a huge responsibility and, for a proud Canadian like me, also a great honour. And Air Canada didnt base its freighter investment on the surge in air cargo business that carried the entire industry to new heights during the pandemic, as shippers looked for alternatives with passenger capacity sidelined, ocean and rail shortages, and countless supply chain disruptions. googletag.pubads().enableSingleRequest(); googletag.enableServices(); Michael Rousseau . Cargo revenue was up 9% year over year in the first six months of 2022 thanks to higher yields. The changes would see Air Canada reduce its schedule by 77 round trips or 154 flightson average, each day during the months of July and August. Letter from Michael Rousseau, President and CEO: Looking Forward March 2021 This is my first column as the new President and Chief Executive Officer of Air Canada, and I would like to begin by thanking all customers - past, present and future - for your loyalty and for choosing to fly with us. Opens in Select your edition and language. please contact our team at Elliott Advocacy through this form. Director of Chorus since February 4, 2019. Instead, use this form. Eventually, Zappa asked the question in English, saying, "How can you live in Montreal without speaking French? You can access Air Canada here. Closed Captioning and Described Video is available for many CBC shows offered on CBC Gem. Michael Rousseau holds the position of President, Chief Executive Officer, and Director at Air Canada. En savoir plus. Prior to that, he was an executive with the Hudson's Bay Company.. Find contact information for Air Canada. Conditions of Carriage & Tariffs, Customer As we always recommend, start by addressing your query with customer relations. googletag.cmd.push(function() { We mostly did all this without fanfare. She lost her engagement ring in a rental car. window.googletag = window.googletag || {cmd: []}; Select your edition and language. WATCH | Seethe full exchange with Rousseau: He was also asked why he had not learned French, responding:"If you look at my work schedule, you'd understand why. in a New Window, Opens in a One of the top exports to Europe is lobsters and inbound flights from South America frequently include cut flowers. 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Decades ago Air Canada flew Boeing 727-100, Boeing 747 Combi (passenger and cargo sections on the main deck) and DC-8 cargo jets. "These words are unworthy of the role he occupies. The Elliott Report is supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers. Air Canada Centre7373 Cte-Vertu Blvd. mike has 1 job listed on their profile. Michael Rousseau will take over as chief executive of Air Canada from Calin Rovinescu on 15 February 2021 But Rousseau is, himself, also an Air Canada insider with a long history. We also made major changes to our fleet, renewing it with modern Airbus A220 and Boeing 737 MAX aircraft that are more comfortable and, importantly, more environmentally friendly, than the older aircraft we retired. General Michael S Rousseau, Air Canada Corp: Profile and Biography - Bloomberg Markets Live Now Bloomberg TV+ From The Ground Up:Edward Enninful, Editor-in-Chief of British Vogue Bloomberg. Leading an iconic company like Air Canada is a huge responsibility and, for a proud Canadian like me, also a great honour. T2K 6J7. This is a business in the cargo world where they want year-round service. Rovinescu, who has led Air Canada for more than a decade, will step down on Feb. 15 after putting the finishing touches on the carriers pandemic recovery plan. Mr. Rousseau, an accountant, assumes the top job at Canada . MONTREAL, Oct. 16, 2020 /CNW Telbec/ - Air Canada today announced that Calin Rovinescu, its President and Chief Executive Officer . Voted Best Airline in North In the statement, the airline claims that it has known about the upcoming restrictions and has made the necessary preparations to ensure its operations run smoothly in accordance with the new regulations. "He must apologize for his insensitive attitude and his lack of respect for francophones," said the federation's president, Liane Roy. Cargo-only passenger flights since phased out as travel demand rebounded contributed $661 million in revenue during 2021. googletag.pubads().collapseEmptyDivs(); https://www.aircanada.com/us/en/aco/home.html, Banks, airlines deserve no credit for card tricks. Last Sunday, Air Canada said chief executive officer Michael Rousseau and the company's current executive vice-presidents 'have chosen to voluntarily return their 2020 bonuses and share. I assure you that when you are ready to fly again, we are well-prepared to carry you safely. Air Canada maintains its headquarters in the borough of Saint-Laurent, Montreal, Quebec. Michael S. Rousseaubecame Air Canadas President and Chief Executive Officer in February 2021. He previously was the airline's Deputy Chief Executive Officer and Chief Financial Officer, a role held since January 2019. This week's Compensation Clinic is about a recent Air Canada Business Class flight I had, going from Vancouver via Seoul Air Canada has launched a new offer to get members to book travel between Canada and Europe by March 1. Canada is one of the countries requiring certain arrivals such as from China and Hong Kong to provide negative Covid Make the most of your travel with our free and daily newsletter with the latest hotel and airline news and promotions. This is even more the case today when many are taking their first trip in years following the pandemic. Michael Rousseau was born and raised in Montreal, Canada by her parents. Air Canada CEO Michael Rousseau issued a clarification Thursday following a massive backlash in Quebec after Rousseau said it is a "testament to Montreal" that he hasn't had to learn and speak . . Now it wont refund my $3,606. Mike Rousseau Assistant General Manager at Walmart Canada Ontario, Canada. I look forward to the challenge, confident that our dedicated and highly motivated team will exceed your expectations as we transport you safely to your next destination. Primary ContactTwyla RobinsonDirector Customer Care & International OperationsAir Canada Centre7373 Cte-Vertu Blvd. MONTREAL, Feb. 6, 2023 /CNW Telbec/ - Michael Rousseau, Air Canada President and Chief Executive Officer, Amos Kazzaz, Executive Vice President and Chief Financial Officer, Lucie Guillemette, Executive Vice President and Chief Commercial Officer, Craig Landry, Executive Vice President and Chief Operations Officer will hold a conference call for analysts on Friday, February 17, 2023, to present . He had held various roles in the company's executive suite since 2007. I assure you that when you are ready to fly again, we are well-prepared to carry you safely. ", Michel Leblanc, the president of the Chamber of Commerce, said he was disappointed that Rousseau's speech contained very little French, "and that the CEO of Air Canada did not publicly declare that his intention was to learn French.". Canada on Monday said it would allow fully vaccinated U.S. tourists to enter the country starting from Aug. 9, after the COVID-19 pandemic forced an unprecedented 16-month ban. window.googletag = window.googletag || {cmd: []}; googletag.enableServices(); Hertz billed her for eight extra days on her car. googletag.defineSlot('/21776187881/fw-responsive-main_content-slot3', [[728, 90], [468, 60], [320, 50], [300, 100]], 'div-gpt-ad-1665767553440-0').defineSizeMapping(gptSizeMaps.banner1).addService(googletag.pubads()); Why? Wheres my airline ticket refund from GotoGate? Conditions of Carriage & Tariffs, Customer WestSaint-Laurent, Quebec H4S 1Z3https://www.aircanada.com/us/en/aco/home.html, Main: (514) 422-5000Toll Free: (888) 247-2262, PO Box 64239 Youll also connect with other readers who want to make the world a better place. Information on scheduled and estimated departure and arrival times, delays and cancellations. Like you untangle travel loyalty programs for free upgrades, flights and hotel nights Laurent! Of travel January 2019 Rovinescu having the highest compensation of $ 12,871,900 their largest hub is at Toronto Pearson Airport! Since 2011, we michael rousseau air canada email well-prepared to carry you safely which might be partially true February 2021 world where want. Today, our free, daily newsletter Sends you the latest information on hotel and programs. S. Rousseaubecame Air Canadas President and Chief Executive Officer Chief Financial Officer in 2021... 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