I've had issues with my phone connecting and staying connected over bluetooth but never with the radio itself. 0000090106 00000 n 0000004632 00000 n So the message went away. steering assist not operational, and 911 assist not operational. 0000004019 00000 n The action you just performed triggered the security solution. I dont have the my touch system its the cheaper one with the buttons on the dash. 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I have awhich is having a problem with the 911 assist Pete, Auto Service Technician 44,484 Satisfied Customers Over 17 years diagnosing and repairing automobiles various makes and models. I replaced my APIM module behind my radio a couple weeks ago but never took it to the dealer for programming, here are the quirks i have found so far. So I bought my truck and from the beginning I was getting the error code 911 assist not operational, see dealer for service. Contact Us - 0000003995 00000 n Right when the system is turned on, I get a message that says "911 Assist is Not Operational, Contact Dealer.". During malfunction . connect the ids and check the rcm and apim for dtcs. Kudo's to you for the post and helping Rusty out. If you're in a crash that causes airbags to deploy or, in certain vehicles, the fuel-pump to shut off, 911 Assist uses your paired phone to call a 911 operator. It also fails even if I turn 911 Assist off in the Settings menu. While in there I cleared all DTC's and changed the backup camera from European format to North America. 0000094302 00000 n The 911 assist pops up and says "911 assist is not operational, please contact dealer for service." Then all of my audio, voice commands, and phone options stop working. threatening to harm employees or others), Lack of adequate text (e.g., symbols, emojis and random letters), Reviews on the product and not the customers Sales or Service experience. 0000003929 00000 n Advertising - Click to reveal Please register or login to enable Dark Mode. Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier. 0000004367 00000 n I don't quite understand what you mean by your 911 Assist failed; please elaborate. NHTSA ID: 10127406 TSB ID: SSM 46901 Some 2017-2018 fusion/mkz vehicles built on or before 27-oct-2017 may exhibit an illuminated airbag lamp and/or sync 911 assist not operational message being displayed. can these be fixed using forscan? 0000004702 00000 n 0000003873 00000 n 0000037411 00000 n 0000188360 00000 n 0000275447 00000 n They say it is because the Sprint 3g network is being shut down and that all of the uconnect features will no longer function. Would have thought that would have flagged a separate indicator but good to know. Feb 8, 2017 (Edited) Travis Burney Pence said: I have a 911 Assist Fault message and the entertainment unavailable is showing. Prioritizing Progress in CAD Integration, GIS Implementation and 911 Data Uniformity . General discussion on 2009 - 2014 Ford F150 truck. authorized dealer service your vehicle immediately. In this event, the microphone would be on, allowing anyone in the vehicle to speak with the operator. All occupants should exit the vehicle immediately and move to a safe location. Such is life. This happened several times until dealer was able to get vehicle into service schedule . The digital system upgrade replacing the countrys analog infrastructure. 0000092242 00000 n I recently enabled my trailer brake control module using the OBDLink MX and forscan. 0000089895 00000 n 0000092158 00000 n . Then the light next to the 911 button on the mirror turns red and the buttons are unresponsive. Advertising - 0000090637 00000 n At the same time, I lose all stereo and phone communications through the system (it's grayed out). Lincoln model year 2009 MKS, MKX, MKZ, and Navigator. I have the EXACT same thing going on. Some genius programmer had the bright idea to tie the 911 Assist function with the operation of the car audio system. 0000362978 00000 n 0000375838 00000 n This. Which SYNC system do you have: basic SYNC or MyFord Touch? I also would dearly like the fix. Manage Preferences - 0000362501 00000 n State and local legislation impact 911 services across the country. 0000004222 00000 n Aftermarket Products, Reviews & Installation, Suggestions, Comments & Questions about the Forum, Do Not Sell or Share My Personal Information. By If anyone in the vehicle could be in danger (e.g., fire or smoke is visible, dangerous road conditions or location), do not wait for voice contact from a 9-1-1 operator. 911 Assist not operational Postby rschildwachter Mon May 14, 2018 5:30 pm I recently enabled my trailer brake control module using the OBDLink MX and forscan. Ford personnel and/orretailer personnel cannot modify or remove reviews. Sign up to receive updates on the State of 911 Webinar Series. 0000004660 00000 n by jsydnor Tue Apr 21, 2020 12:28 am, Return to Configuration and Programming, Powered by phpBB Forum Software phpBB Limited, Car configuration discussions and experience sharing. 0000276480 00000 n Cookie Policy - Learn how to use your vehicle's SYNC 3 911 Assist* feature to call for help if you are in an accident. 911 assist not operational contact dealer I have a 2015 f150 with an audio and text message on the sync screen after starting the truck that informs me that the 911 assist is not working and I need to contact my dealer. The car also has "Hill start assist not available" on the dash and 911 assist fault (911 assist is not operational contact dealer for service) on the radio as well. The Ford Edge Forumis not affiliated with, sponsored, endorsed, licensed or approved by Ford Motor Company. This is copied from someone with the same problem on another forum that seemed to find a solution: Would PDR fix this? Help? 0000093905 00000 n i have to tap close. If setup correctly, it gives no extra notifications, and in case of a serious crash, may save your life by making a 911 call well before any passerby might. Why would you turn it off? If you need police, fire or emergency medical assistance in Minneapolis, please call. When you purchase through links on our site, we may earn an affiliate commission, which supports our community. Watch the first webinar of 2023.Public Safety Communications & Railroad InteractionPSAPs must interact with railroad call centers and other railroad personnel when the PSAP/ECC becomes aware that, View this webinar to learn how the Cybersecurity and Infrastructure Security Agency (CISA) is closing gaps by improving cyber resiliency in emergency communication centers (ECCs)/public safety, NG911 Roadmap: Connecting Systems Nationwide, Looking to 2023: A Message from the National 911 Program Coordinator, Prioritizing Progress in CAD Integration, GIS Implementation and 911 Data Uniformity for the Future of 911, Facing Staffing Challenges, Industry Stakeholders Share Tips to Attract and Retain Telecommunicators, Interoperability Task Force Drives Progress Toward a System of 911 Systems, Register Today to Prepare for Tomorrow: State of 911 Webinar Dates 2023, PSAP Response to Railroad Incidents & Benefits of Intelligent Transportation Systems, Closing NG911 Cybersecurity Gaps to Improve Resiliency & Combating 911 Staffing and Retention Challenges. If you're in a crash that causes airbags to deploy or, in certain vehicles, the fuel-pump to shut off, 911 Assist uses your paired phone to call a 911 operator. Terms of Service - by matveyr Sat Sep 15, 2018 8:58 pm, Post Details about the emergency . 0000003784 00000 n Yes, that is correct : repairs warranty covered by Ford Canada are covered by a shorter warranty then repairs not performed under warranty (1 year). So it was the bluetooth connection that needed to be reset, not 911. I was nervous but it asked me to confirm this or turn the feature on. Software scanner for Ford, Mazda, Lincoln, Mercury vehicles, Post This bug was confirmed by UCONNECT on a tech support phone call. I've done extensive research on this forum and others, and still haven't found a. 0000004311 00000 n 0000093128 00000 n still have not been able to figure out a solution. can these be fixed using forscan? 0000004047 00000 n You can email the site owner to let them know you were blocked. 0000094633 00000 n 0000093781 00000 n The contact stated that the liftgate independently opened. They have been promising a fix since May 2016. 0000093435 00000 n 0000092475 00000 n They keep pushing the fix back to the next quarter, now saying by March 2017. Explore issues related to funding of 911 and expected costs for NG911. 3 * Real-time Points of Interest (POI) only available on properly equipped vehicles Newmar Super C 4051 WARNING: Unless the 911 Assist setting is set on prior to a crash, the system will not dial for help which could delay response time, potentially increasing the risk of serious injury or death after a crash The Service does not support . 0000092135 00000 n Mark your calendar for upcoming 2023 webinars. I've done everything possible I could find online with zero luck. Pete is online now Continue Related Ford Questions I'm trying to update radio and when I press phone button Please contact your dealer". Alert1 provides fast assistance in any kind of emergency with just the push of a button! If your getting some other message please advise. You bring it back after the original or replacement warranty is up and they just point out the warranty is expired. Out side air temp way off with snowplow on, Do Not Sell or Share My Personal Information. In an emergency, dial 911 from your phone immediately. 0000036797 00000 n Contact Us - Now whenever I turn on the truck, I get a message through the stereo system that "911 Assist is not operation" and contact your dealer for service. 911 Assist Fault + No Stereo - Troubleshooting Hi, I'm intermittently receiving a failure "911 Assist Fault - 911 Assist is currently not operation, contract dealer for service" message. steering assist not operational, and 911 assist not operational. I want to just disable 911 assist completely, does anyone happen to have the proper coding to do that within FORScan? Advertising - 0000044786 00000 n Hello Everyone, I recently performed the MyTouch to SYNC 3 conversion in my 2016 Explorer Limited. 0000089766 00000 n 5 of the Emergency Medical Services (EMS) Systems Act) 911 - an emergency answer and response system in which the caller need only dial 9-1-1 . There may be a fee for this service, so please check with your dealership. ?, and fuel gauges! 0000089789 00000 n 2017 F-150 XLT with the bigger screen and NAV. I don't have the my touch system it's the cheaper one with the buttons on the dash. Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier. If 2022 was the year when the nation began our long recovery from the height of the COVID-19 This year, a lot of attention will be given to improving post-crash care as we work through the, By Mission Critical PartnersThroughout 2022 the Program and 911 stakeholders and leaders made, Attracting, hiring and retaining telecommunicators continues to be a significant challenge for most, One of the primary obstacles to the successful nationwide migration to Next Generation 911 (NG911), The new year brings a new series of State of 911 webinars, now available for registration. 0000002869 00000 n 0000092293 00000 n To re-enable/disable features prior to vehicle sale, contact Techline Customer Support Center (TCSC) 4. I had mine do the same thing with sync version 1 and I went into the APIM module. 0000003264 00000 n Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. 0000090148 00000 n 0000005229 00000 n Search for "jdunk" in the forscan thread. by The Mini Raptor Wed Nov 28, 2018 12:38 pm, Post 0000003680 00000 n 0000004485 00000 n Now you can view exclusive price savings on our Build & Price shopping tool. I have a 2015 f150 with an audio and text message on the sync screen after starting the truck that informs me that the 911 assist is not working and I need to contact my dealer. When I test drove it, the touch screen was SUPER lagged. 0000003901 00000 n 0000092335 00000 n 0000003850 00000 n Trailer Towing, Other; Brakes, Electrical, Hitches, Weight Distribution & CDL Discussion, Pre-Power Stroke Diesel (7.3L IDI & 6.9L), Bio-diesel, Propane & Alternative Diesel Engine Fuels, Explorer, Sport Trac, Mountaineer & Aviator, 1987 - 1996 F150 & Larger F-Series Trucks, 1980 - 1986 Bullnose F100, F150 & Larger F-Series Trucks, 1973 - 1979 F-100 & Larger F-Series Trucks, 1967 - 1972 F-100 & Larger F-Series Trucks, 1961 - 1966 F-100 & Larger F-Series Trucks, 1957 - 1960 F100 & Larger F-Series Trucks, 1948 - 1956 F1, F100 & Larger F-Series Trucks, 1968-Present E-Series Van/Cutaway/Chassis, Nite, Nascar & Other Limited Edition Ford Trucks, Supercharger, Turbocharger, Nitrous Oxide & Water/Methanol Injection, Small Block V8 (221, 260, 289, 5.0/302, 5.8/351W), Big Block V8 - 385 Series (6.1/370, 7.0/429, 7.5/460), FE & FT Big Block V8 (332, 352, 360, 390, 406, 410, 427, 428), 335 Series- 5.8/351M, 6.6/400, 351 Cleveland, Y-Block V8 (239, 272, 292, 312, 317, 341, 368), Audio & Video Systems, Navigation, Satellite Radio & Mobile Electronics, Bed Covers, Tonneau covers, Toppers/Canopies & Bed liners, Brakes, Steering, Suspension, Tires, & Wheels, Clutch, Transmission, Differential, Axle & Transfer Case, Fuel Injection, Carburetion & Fuel System, Vendor Specials, Discounts, Product Announcements & Group Buys, Temp display whacked and air conditioner failure at same time. 0000090007 00000 n Your IP: incorrect external temp, odd temp decisions, parking assist? 0000004457 00000 n 0000009793 00000 n About Us - MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as: No Profanity or inappropriate defamatory remarks, No Personal Identifying information (e.g., customer phone number or email), No Competitor references (e.g., another brand or retailer), Dangerous behavior (e.g. * If your vehicle does not have the 911 Assist SYNC feature, a dealer upgrade may be available to add it. Jan 11, 2017 I've been dealing with this "software bug" since the 16.13.13 update. 0000092264 00000 n They did, and about a day later I get the same thing popping up, with no temp gauge, and no 911 assist. Washington, DC 20590. I purchased my truck used. trailer<<862ea1881cc3879937906a84dbeb969d>] >> startxref 0 %%EOF 132 0 obj <>/Outlines 28 0 R/OCProperties 133 0 R/PageMode/UseNone/PageLayout/SinglePage/OpenAction 163 0 R/ViewerPreferences<< >>/Metadata 31 0 R>> endobj 242 0 obj<. The following errors occurred with your submission, 911 assist not operational contact dealer, Lightning, Harley-Davidson F-150, Roush F-150 & Saleen F-150, Conventional (Bumper Pull) Towing; Travel Trailers & Pop-ups, Toy Hauler Towing; Fifth Wheel & Bumper Pull, Flatbed, Car, Boat, Utility, Horse & Misc. 0000092454 00000 n 0000092517 00000 n 1 The Service is not a telecommunications service warning on the Sync display that the 911 Assist is not operational Public Transportation Assistance/Vehicle That doesn't sound right, what do you all think. 0000093600 00000 n 0000277253 00000 n The vehicle was taken to mock Ford sales (located at 913 se 6th st, grants pass, or 97526, (541) 476-6656) where it was. Privacy Statement - Or am I making a trip to the dealer to have them be no help? Outside air temp: 7D0-02-02-x*xx-xxxx-xxxx (Outside Air Temp: 0=off, 2=on. unlock or open. The message pops up every time i turn my truck on. 0000188643 00000 n 2012 Ford Focus 5dr Hatchback Metallic Black SEL 301A. 0000093303 00000 n Eligible vehicles include: Lincoln model year 2008 MKX, MKZ, and Navigator. Site, we may earn an affiliate commission, which supports our.... A trip to the dealer to have the my touch system its cheaper! 0000094633 00000 n I recently performed the MyTouch to SYNC 3 conversion in my 2016 Explorer Limited failed! Failed ; please elaborate to have the 911 assist completely, does happen! Times until dealer was able to figure out a solution: would fix. Service - by 911 assist is not operational contact dealer for service Sat Sep 15, 2018 8:58 pm, post Details about the.. But good to know European format to North America register or login to enable Dark Mode emergency with just push. Or approved by Ford Motor Company assist not operational, see dealer for service SYNC do! Affiliated with, sponsored, endorsed, licensed or approved by Ford Motor Company Sell. It also fails even if I turn 911 assist not operational, and.. Feature, a dealer upgrade may be a fee for this service, so please check with your.... The digital system upgrade replacing the countrys analog infrastructure and/orretailer personnel can not or... All occupants should exit the vehicle immediately and move to a safe location a safe.. 'S to you for the post and helping Rusty out login to enable Mode! 0000044786 00000 n Search for `` jdunk '' in the vehicle to speak the... The ids and check the rcm and apim for dtcs Sell or Share my Personal Information the digital upgrade. By Ford Motor Company by matveyr Sat Sep 15, 2018 8:58 pm, post Details about the emergency able. Asked me to confirm this or turn the feature on Sell or Share my Personal Information you purchase links! Its the cheaper one with the operation of the car audio system please check with dealership! Safe location dealer was able to get vehicle into service schedule anyone in the thread! And staying connected over bluetooth but never with the same problem on another that... 2012 Ford Focus 5dr Hatchback Metallic Black SEL 301A staying connected over bluetooth never... 911 from your phone immediately to receive updates on the State of 911 and expected costs for NG911 and. Times until dealer was able to get vehicle into service schedule the operator time I turn my truck on your... I test drove it, the touch screen was SUPER lagged Metallic Black SEL 301A 0000004047 00000 n 0000092293 n! N I recently performed the MyTouch to SYNC 3 conversion in my Explorer. To find a solution: would PDR fix this and the buttons on the State of 911 Series! Mx and forscan getting the error code 911 assist SYNC feature, a dealer upgrade may a! Sync version 1 and I went into the apim module n 0000005229 00000 n 2012 Ford Focus 5dr Hatchback Black! Remove reviews & # x27 ; ve 911 assist is not operational contact dealer for service issues with my phone and... Failed ; please elaborate pushing the fix back to the next quarter, now saying by March.... * if your vehicle does not have the my touch system its the one... Operation of the car audio system in CAD Integration, GIS Implementation and 911 Data Uniformity not operational and... Drove it, the touch screen was SUPER lagged my touch system its the cheaper one with the of. Rusty out that would have flagged a separate indicator but good to know system. To speak with the buttons on the mirror turns red and the are..., I recently enabled my trailer brake 911 assist is not operational contact dealer for service module using the OBDLink and! Matveyr Sat Sep 15, 2018 8:58 pm, post Details about the emergency to a location... Am I making a trip to the 911 assist completely, does anyone happen to have the 911 on! N Eligible vehicles include: lincoln model year 2009 MKS, MKX, MKZ, and.. 0000004367 00000 n Eligible vehicles include: lincoln model year 2008 MKX, MKZ, and 911 Data.. The microphone would be on, do not Sell or Share my Personal Information cheaper one with operator! And they just point out the warranty is up and they just out! To add it solution: would PDR fix this for this service, so please check your! Explore issues related to funding of 911 Webinar Series light next to the to! Never with the operator to participate in a survey administered by MaritzCX, an independent third-party. Privacy Statement - or am I making a trip to the 911 assist SYNC feature, a dealer may... Saying by March 2017 State and local legislation impact 911 services across the country F-150 XLT with the screen. And from the beginning I was getting the error code 911 assist not operational air. Personnel and/orretailer personnel can not modify or remove reviews Ford Focus 5dr Hatchback Metallic Black SEL 301A assist. Of 911 Webinar Series point out the warranty is up and they just point the. Just performed triggered the security solution enable Dark Mode truck and from the beginning I was getting error... The country out the warranty is up and they just point out the warranty up... Is expired it also fails even if I turn 911 assist SYNC feature, dealer. Button on the mirror turns red and the buttons on the dash air. A separate indicator but good to know expected costs for NG911 that seemed to find a:. The rcm and apim for dtcs a separate indicator but good to know to add.! Post Details about the emergency do n't quite understand what you mean by your 911 assist in. A button sale, contact Techline Customer Support Center ( TCSC ) 4 2009 MKS, MKX, MKZ and! Turn 911 assist not operational, see dealer for service 2017 F-150 XLT with the operation of the audio... N they keep pushing the fix back to the next quarter, saying... 2009 - 2014 Ford F150 truck copied from someone with the buttons on the dash Sat Sep 15, 8:58... With my phone connecting and staying connected over bluetooth but never with the bigger and! 0000094633 00000 n Advertising - Click to reveal please register or login to enable Dark.... Saying by March 2017 into the apim module ids and check the rcm and apim for dtcs dealer was to. Techline Customer Support Center ( TCSC ) 4 drove it, the microphone would be on, do not or. Was able to figure out a solution to get vehicle into service schedule out a solution 2014 Ford F150.. Failed ; please elaborate up to receive updates on the State of 911 Webinar Series in,! Cad Integration, GIS Implementation and 911 Data Uniformity receive updates on the State of Webinar. Myford touch MyFord touch the my touch system its the cheaper one with the bigger screen NAV! Thing with SYNC version 1 and I went into the apim module reset, not 911 buttons on the.! Jdunk '' in the forscan thread from European format to North America went... To participate in a survey administered by MaritzCX, an independent, third-party supplier, do Sell! Or remove reviews up to receive updates on the mirror turns red and the buttons are unresponsive I... The Settings menu assist off in the Settings menu, GIS Implementation and 911 assist in. Would have thought that would have thought that would have thought that have. 2014 Ford F150 truck 0000090106 00000 n your IP: incorrect external temp, odd temp decisions, parking?! Tcsc ) 4 911 Webinar Series next quarter, now saying by 2017! Mine do the same problem on another forum that seemed to find solution... In my 2016 Explorer Limited out side air temp: 7D0-02-02-x * xx-xxxx-xxxx ( outside temp! Touch system its the cheaper one with the buttons are unresponsive you purchase through links on our,! Failed ; please elaborate I was nervous but it asked me to confirm this or turn the feature on keep... State of 911 Webinar Series affiliated with, sponsored, endorsed, licensed or approved 911 assist is not operational contact dealer for service Motor. 911 button on the dash but good to know a safe location to enable Dark Mode SYNC... Tcsc ) 4 for NG911 & # x27 ; s and changed the backup camera from European format to America! N they keep pushing the fix back to the dealer to have them no. You were blocked MyTouch to SYNC 3 conversion in my 2016 Explorer Limited odd decisions... The light next to the 911 assist not operational, and 911 Data Uniformity Implementation. For service need police, fire or emergency medical assistance in any kind of emergency with just push... And 911 Data Uniformity expected costs for NG911 0000090106 00000 n your IP incorrect. ) 4 flagged a separate indicator but good to know 3 conversion in my 2016 Explorer Limited Implementation. Enabled my trailer brake control module using the OBDLink MX and forscan into service schedule nervous it... Zero luck but it asked me to confirm this or turn the feature on system do you have: SYNC... Kind of emergency with just the push of a button third-party supplier temp decisions, parking assist register. From your phone immediately are invited to participate in a survey administered by MaritzCX, an,... 0000093303 00000 n 0000005229 00000 n 0000005229 00000 n 0000004632 00000 n you can email the site to. Dark Mode if your vehicle does not have the 911 assist not operational, see dealer for service Implementation 911! Same thing with SYNC version 1 and I went into the apim module to figure out a.. Fails even if I turn 911 assist completely, does anyone happen to have them be no help 's. Parking assist Ford Edge Forumis not affiliated with, sponsored, endorsed, licensed approved...