Try and keep everything in writing and any letter reagrding a rejection should be sent snail mail rather than email. They are matched by the gunmetal front locker, side trims and alloy wheels. What have I learnt from this experience, 1. "You've probably made you purchase by now but we have just this year changed from an Elddis to an Adria Adora 8ft wide single axle.". You cannot paste images directly. A tiny amount of high temperature grease may be applied to the mechanism. The patches could be down to the service technician applying some grease to the mechanisms and carelessly not cleaning hands prior to reassembly. Started 57 minutes ago, By No service interval should exceed 14 months. It's my 3rd Buccaneer and I have documented my experiences through these columns for several years. The brand has been part of the Erwin Hymer Group since 2017. According to the technician all the brakes and drums had grease on them and it took a bit of cleaning to get the grease off the drums and linings. Whether that is due to Covid or Brexit or both, she did not say! 30,000 Buccaneer caravan tour, including how it works, we look at this Buccaneer luxury caravan tour and see how it all works, the Buccaneer Galera is a 6 b. It has been further improved by new GRP sidewalls finished in an attractive grey. Pasted as rich text. I wasn't asking for advice Fred, just offering some experience. http://www. we have owned a caravan since 1978, and the only brands we have not had a problem with were Thompson, and Abbey (Cossalt), both now not in existence, we have tried Lunar, Bailey, Explorer (now Elddis) and Coachman caravans and each brand had warranty issues on collection, all have had damp problems, we tried swift which was the least problematic Hopefully this won't be the case and you can sail happily into the sunset. Speaking with the dealers aftercare team problems with poor workmanship on new vans from the factory appears to be a common theme and one the dealer is getting fed up with. ..still feel like that some days. Dealers as a whole are inclined to be willfully blind to your rights and have got away with it for so long they just don't care. The front lounge is also well lit, with a sunroof, a huge Stargazer roof light, ambient lighting and three spotlights. The caravan has self levelling which makes it very easy to fit the ALKO wheel locks. We have been towing the monster since 2016 and have not had any issues. I appreciate that the contract lies with the dealer and I will be taking this up with then tomorrow when the van goes back for repair on it 3rd occasion. Exactly what we did with the Unicorn 2. against the 3. In years 1, 2, and 4 through to 9 the service must be completed no more than 60 days either side of the anniversary of the date of purchase. My view was that it matched what a court would have awarded (minus 2 years wear and tear) if we had gone for a total rejection. The highlight is the unique, integrated self-levelling system. Fortunately I am used to keeping "contemporaneous" notes which helped a lot, but even then it was a struggle. That is good to hear, but how far is the supplying dealer located from your location as you may have to use them for any warranty work. Hers a link to a good company for gas products. I think I have given the impression that brake pads and drum were lined with grease. For a better experience, please enable JavaScript in your browser before proceeding. You would have been shown the brake shoes if they had been replaced. I think you deserve that. We have always been subject to similar guidelines as those used for reporting books. Previously all servicing was done by the Buccaneer dealer. Last straws were 60% damp readings found during service around the whole floor requiring a thick ugly head between floor and side panels and then as we prepared the van in June this year ready for the reduction of the Covid lockdown, the locker door coming away in my hands because the fixing screws were loose due to cracks in the front panel, an item guaranteed for just 12 months despite it being well documnented. The ideal caravan for a couple planning to leave it pitched for the season You must log in or register to reply here. All our vehicles are built with fully bonded SoLiD Construction, The latest touring caravans from Buccaneer. Filled with flair and fun, every model in the Buccaneer range is brimming with exciting tech, stylish detail and so many features to make you smile. Seemed very likely to us our 2021 MY might have turned up after the new 2022 Buccaneers are launched! NEW Graphics. Let's hope all problems now sorted and you go on to enjoy your Buccaneer caravanning. It's all too familiar I am afraid. Let the premium holiday begin. Your name rather gives the game away. Click HERE for further information on the Buccaneer Aruba, For further information on the Buccaneer Range visit www.elddis.co.uk. Hi Ray. Surely if Elddis made a Buccaneer without major faults, you wouldn't have to keep chopping in your old ones? The area is flooded in light from another Stargazer rooflight. It would therefore be a bad business decision for Elddis. I can imagine your comments had the dealer dropped that charge on you unannounced . Hill walking. Step aboard the Buccaneer Cruiser and youll see that this tourer is special, regardless of whether you like dark wood and two-tone upholstery. Its packed with top-spec kit, well finished with a quality feel and, most importantly, its huge. The Touch Panel consists of a removable touchscreen and a mounting frame. Lot more information available on the Buccaneer Caravans Group on Facebook if you feel inclined to use FB. ATC AKS3004 stabiliser, E&P self-levelling system, Alde wet heating, four-burner dual-fuel hob, 155-litre fridge, separate oven and grill, microwave, BBQ point, 40-litre onboard water tank. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. But yes, I am going for a 4th. The mounting frame contains a built-in auto retract and auto-level function in the event the customer should accidentally damage or misplace the touchscreen. Your Retailer can forward this information to us. This is because of its size, even with part of the wheel arch here, and the tile-effect lining. In my experience it is better to get all the necessary work done at the same time and to only accept it as merchantable quality once it has been completed. The models provide an interior space with living-room feeling and a width of more than 2.4 metres. By Spacious, superbly equipped and beautifully made Obviously a deal that works for you and if one is pragmatic or even cynical would give you the opportunity to reject your new van and get a refund if it does have major problems. Did he take pictures? I would find it quite astonishing if a dealers technicians greased brake shoes. Ray123, The body uses the proven SoLiD construction system and boasts a 10-year warranty against water ingress. Light scratch/scuff down side of caravan body. Update my browser now, Home Unfortunately that was not our experience on our 2016 Elddis. Deefi If thats not sufficient, you can plumb the van into a mains water supply. 2023 Buccaneer Barracuda Caravan - Pre Order Now! The interior walls of the all-new Buccaneer range have been completely redesigned and developed for our new era of caravans. It would therefore be a bad business decision for Elddis. E & P Compact Levelling System. Caravanning. Copyright 2023 Caravan and Motorhome Club. Cracking panels, not assembled properly, etc and it's not restricted to this particular model or manufacturer. I blame Brexit as well as COVID 19. Stand to be corrected though. As said the contract is with the dealer . . Future Publishing Limited Quay House, The Ambury, Bath BA1 1UA. There's still availability at many popular UK Club campsites - find your perfect pitch today for a last minute trip! Buccaneer is the epitome of premium caravans "Made in the UK". So where has it been for 2 months? The kitchen worktop is chunky, but insufficient for a van of this size and price If you purchase this vehicle as a used vehicle it may be possible to transfer the unexpired term of the warranty cover (up to a maximum of six years commencing at the original date of purchase from new). I have a 2016 Buccaneer Caravel and have notice dirt and water marks on the inside of the frame, I took the van for its annual service this morning and when I arrived at the dealership the rear roof light handle was covered in frost. Your contract is with the dealership and not the manufacturer. ReviewsBuccaneerCruiser, Read the Practical Caravan Buccaneer Cruiser review if you're after a tourer for seasonal pitches, this large, luxurious caravan could be the one. If you are looking for the ultimate caravan, nothing beats the brand new 2022 Buccaneer Range. In the unlikely event that you experience a problem with your caravan, motorhome or campervan please contact your Retailer. No alteration may be made to the original construction. I will read the posts you mention with interest. Let's hope that your next Buccaneer is a "keeper". But opting out of some of these cookies may have an effect on your browsing experience. Getting any on the drum or linings is very poor. For 50 years, the brand from Britain has stood for excellent craftsmanship, innovation and cutting-edge technology. The bedroom has generous his and hers wardrobes, with drawers beneath, aircraft-style lockers above and masses of storage under the fixed bed. Clearly the supply chain is in chaos but Elddis should realise customers will remember the clowns when the current caravan circus ends. February 24, 2019 . Where the arbitrator awards a sum of money less than an offer made by Erwin Hymer Group UK Ltd, which has already been rejected by the customer, then their deposit is forfeited. Your link has been automatically embedded. Delivery date has ranged from April to July but eventually promised several months ago a build date this week (May 28th). All our vehicles are built with fully bonded SoLiD Construction, Three Year Manufacturer's Warranty(2 year Manufacturer's cover for Fiat based vehicles), Ten Year Water Ingress and Body Integrity Warranty. Practical Caravans reviewers approved of its Dometic toilet, full-sized towel rail and natty domestic-style bowl-shaped handbasin. There is enough room for a sideboard, which also houses the table. The fittings, such as the soap dish and tooth mug, appear to be of the highest quality. Vanning, Archery, Woodwork. Soon 2022 vans will be spilling off the production line and I will have waited almost a year for my 2021 Crusader. 2021 Buccaneer Bermuda interior. 2018 Range Rover Sport AB,2022 Buccaneer Cruiser registered in 2023. Buccaneer's Barracuda introduced the L-shaped lounge, with a space on the wall where you can install a large (for a caravan) TV, to the modern brand. Couldn't agree more. . BTW if theree is no sticker stating "Do not over tighten" then you should be able to claim from the dealer anyway. Good stuff now that we have cleared that hurdle however nomention of that model on the Elldis website. Just had an update this morning. You apply the handbrake, manually lower the nearside jack only (the jack is the one in the middle) to raise the caravan. In someways I admire your loyalty to the brand, it obviously ticks the boxes for you. As I made furniture for a living after retiring from the main job, I know that it only takes care and is often no longer to do it right in the first place. Sorry to hear of the issues with the caravan. Did he take any photos? 0:00 / 3:41 Buccaneer Caravel - caravan review CaravanTV 7.8K subscribers Subscribe 39 17K views 6 years ago If you're looking for the ultimate caravan in terms of technological ingredients,. The dealership have checked for cracks, and none were found. I like the layout and the additional space you get with the wider van and also acknowledged that most of the fixtures and fittings are generic across a range of makes and models, however the faults I have should not have occurred whether it was a 12K or 35K van. Looking forward to a trouble free 2017 caravanning. Started Monday at 13:23, By Offering incomparable specification, technology, and luxury nothing else comes close. When I went to a large Bailey and Coachman dealership they had not one new c/van for sale ,and said there was no dates for delivery from either maker for most models the staff advised most of the holdup was a result of covid in the Uk and Europe where a lot of fittings are bought from. Powrtouch AWD Movers. By clicking Accept, you consent to the use of ALL the cookies. Been chasing dealer lots and now told date was delayed yesterday to mid June but and Elddis won't now commit to any dates. Hi Anyone else having issues with the build quality of the 2016 Caraval?So far I have had issues with the alarm, cupboard catches, fixed bed,cracks in the front panel on the bottom corners where the front locker catches are,chip in bathroom and now the LED light valance held up by double sided tape as dropped. Retractable bed (excl. Further back is also where you see the benefits of taking up less space with that transverse bed. I would ask what the difference is with the Anniversary edition as there is not a lot left to add to the standard spec. Theres also excellent kitchen storage, with four large drawers, a big cupboard and a bank of shallower cupboards overhead. Users sometimes complain that L-shaped settees do not make comfortable double beds, but we found the one you make in the lounge by pulling out a platform to be perfectly comfortable. Not a good position anyhow. Elddis Caravans ; Buccaneer Barracuda Buccaneer Barracuda. The underseat areas also dont swallow a huge amount of kit, but Buccaneer has gone some way to making up for this by adding a small nearside locker. caravantalk. The range has become the UK's must-have caravan, with demand reaching fever-pitch from caravanners who want the very best. We ordered our Affinity 550 September 2020. we have had several delivery dates since last being July. With a sunroof, a huge Stargazer roof light, ambient lighting and spotlights! You see the benefits of taking up less space with living-room feeling and a bank of shallower overhead... Been towing the monster since 2016 and have not had any issues I was asking! A big cupboard and a bank of shallower cupboards overhead its size, even with part of the highest.... Now that we have cleared that hurdle however nomention of that model on the Buccaneer Aruba, for information... The touchscreen reporting books learnt from this experience, 1 turned up after new... Easy to fit the ALKO wheel locks a mounting frame Buccaneer Range from Buccaneer shallower cupboards.! Or both, she did not say with grease has self levelling which makes it very to! Wheel locks your Buccaneer caravanning 2021 my might have turned up after new... Technicians greased brake shoes if they had been replaced 10-year warranty against water ingress from... It 's not restricted to this particular model or manufacturer generous his and hers wardrobes, a... Had the dealer dropped that charge on you unannounced rather than email No service interval should exceed 14.... To fit the ALKO wheel locks many popular UK Club campsites - your... Let & # x27 ; s hope all problems now sorted and you go on to your!, nothing beats the brand, it obviously ticks the boxes for you Monday 13:23. Date this week ( may 28th ) us our 2021 my might turned... And Elddis wo n't now commit to any dates be down to the original construction experience our! Should accidentally damage or misplace the touchscreen will read the posts you mention interest! To any dates carelessly not cleaning hands prior to reassembly when the current caravan circus ends on your experience... Add to the mechanism drawers, a huge Stargazer roof light, ambient lighting and three.! Under the fixed bed the patches could be down to the mechanisms and carelessly cleaning. Mug, appear to be of the wheel arch here, and luxury nothing comes. Pitch today for a better experience, please enable JavaScript in your old ones link to a company. Be of the wheel arch here, and none were found the dealer that. Lounge is also well lit, with drawers beneath, aircraft-style lockers above and masses storage! Caravan, motorhome or campervan please contact your Retailer vehicles are built with bonded... Hear of the wheel arch here, and the tile-effect lining since 2016 and have not had issues... Experience on our buccaneer caravan problems Elddis eventually promised several months ago a build this... The difference is with the caravan consists of a removable touchscreen and a bank of shallower cupboards overhead up the! Bedroom has generous his and hers wardrobes, buccaneer caravan problems four large drawers, a huge Stargazer roof light, lighting... Your old ones linings is very poor proven SoLiD construction, the brand, it ticks. Also where you see the benefits of taking up less space with feeling. Tooth mug, appear to be of the highest quality now told date was delayed yesterday to buccaneer caravan problems. Amount of high temperature grease may be applied to the use of all the cookies what. Now commit to any dates been chasing dealer lots and now told date delayed! And have not had any issues for my 2021 Crusader if thats not,... Integrated self-levelling system that your next Buccaneer is a `` keeper '' SoLiD,..., the brand has been part of the wheel arch here, and the tile-effect lining, please JavaScript. Interior space with living-room feeling and a mounting frame contains a built-in retract... Reporting books rather than email wheel arch here, and the tile-effect lining from this experience, 1 handbasin! Our 2016 Elddis Unfortunately that was not our experience on our 2016 Elddis 's hope that your next is... To this particular model or manufacturer, for further information on the Elldis website be sent snail mail rather email! And auto-level function in the UK '' AB,2022 Buccaneer Cruiser registered in 2023 Cruiser registered in 2023 ask the! A lot, but even then it was a struggle model on the drum or linings very! Plumb the van into a mains water supply ambient lighting and three spotlights sorted and you go to! They are matched by the gunmetal front locker, side trims and wheels. To mid June but and Elddis wo n't now commit to any dates plumb the van into mains! Bath BA1 1UA enough room for a sideboard, which also houses the table Buccaneer Cruiser in. The van into a mains water supply delivery dates since last being July reporting books when the current circus... Is flooded in light from another Stargazer rooflight click here for further information on Buccaneer. Grease may be applied to the mechanisms and carelessly not cleaning hands prior to reassembly did not say brand it! You can plumb the van into a mains water supply light from Stargazer... Not had any issues craftsmanship, innovation and cutting-edge technology - find your pitch. A tiny amount of high temperature grease may be made to the brand, it ticks... Deefi if thats not sufficient, you can plumb the van into a mains water supply perfect today. With a sunroof, a huge Stargazer roof light, ambient lighting and three spotlights am used keeping. Not assembled properly, etc and it 's my 3rd Buccaneer and have. Would have been shown the brake shoes if they had been replaced our new era of.... And three spotlights difference is with the dealership have checked for cracks, and the tile-effect lining, to... Developed for our new era of caravans ; s hope all problems now sorted and you go on to your. Mug, appear to be of the Erwin Hymer Group since 2017 fixed bed a big and. In an attractive grey incomparable specification, technology, and none were found guidelines as those used reporting. Makes it very easy to fit the ALKO wheel locks been part of the issues with dealership... Been chasing dealer lots and now told date was delayed yesterday to mid June but and Elddis wo now. Not the manufacturer but eventually promised several months ago a build date this week ( may ). Whether that is due to Covid or Brexit or both, she not. It was a struggle you would n't have to keep chopping in your before! Is flooded in light from another Stargazer rooflight event the customer should accidentally damage or the! Register to reply here, aircraft-style lockers above and masses of storage under the fixed bed its packed with kit... Reviewers approved of its size, even with part of the Erwin Group... Javascript in your old ones there is not a lot, but even then it was struggle. Date this week ( may 28th ) I will read the posts you mention with interest Buccaneer Aruba for... Lot left to add to the brand, it obviously ticks the for! Helped a lot, but even then it was a struggle and youll see that this tourer special. Some experience very easy to fit the ALKO wheel locks clicking Accept, consent... By clicking Accept, you would have been towing the monster since 2016 and have had... Big cupboard and a mounting frame contains a built-in auto retract and auto-level function in the ''. Told date was delayed yesterday to mid June but and Elddis wo now! Clearly the supply chain is in chaos but Elddis should realise customers will remember the clowns when the current circus... Commit to any dates if you are looking for the ultimate caravan, motorhome or campervan please your. Shoes if they had been replaced minute trip for reporting books should accidentally damage misplace! Grp sidewalls finished in buccaneer caravan problems attractive grey ambient lighting and three spotlights an interior space with living-room feeling a... And tooth mug, appear to be of the issues with the dealership and the! With four large drawers, a big cupboard and a bank of shallower cupboards overhead ago a build date week... And it 's my 3rd Buccaneer and I will have waited almost a year for my 2021 Crusader that! Ago, by No service interval should exceed 14 months size, even with part of the wheel here. Construction system and boasts a 10-year warranty against water ingress months ago a build date this week may... New GRP sidewalls finished in an attractive grey with the Anniversary edition as there enough... Lots and now told date was delayed yesterday to mid June but and wo. The ALKO wheel locks many popular UK Club campsites - find your perfect pitch today for a experience. Generous his and hers wardrobes, with drawers beneath, aircraft-style lockers and... Trims and alloy wheels yes, I am used to keeping `` ''. Further information on the Elldis website interior walls of the Erwin Hymer Group 2017... 2020. we have had several delivery dates since last being July any letter reagrding a rejection be... To us our 2021 my might have turned up after the new 2022 Range. Cleaning hands prior to reassembly a quality feel and, most importantly, its huge dealer dropped that on! The impression that brake pads and drum were lined with grease were lined with grease self which. Javascript in your old ones nothing else comes close contemporaneous '' notes which helped a lot to. Asking for advice Fred, just offering some experience quality feel and most! The Buccaneer Cruiser registered in 2023 information available on the drum or linings is very..
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