They were not optimistic! Information provided by various external sources. Dominate search results. 2023 Trustpilot, Inc. All rights reserved. They quickly found that her bladder was extremely full and she was unable to empty it herself. OVER-CHARGE and they look at the WORST CASE SCENARIO to MAKE MORE MONEY! Blue Pearl consulted for my mix-breed after a skin tumor was removed, talked me through treatment options, and accepted my decision. More pets will die in this hospital. I've taken 4 different dogs to Blue Pearl over the last 10 years. Kozicki and she listened as I cried my eyes out and she comforted me and never rushed me to get off the phone. in 5 reviews, Martin Kamen and the rest of the BluePearl team that were incredible and the quality of care was outstanding. in 2 reviews, Barry-Heffernan and all the assistants we worked with were extremely knowledgeable and professional. in 2 reviews. The vet called later saying she had fluid on her lungs. IMO and in my experience they are all about taking your money and taking advantage of your grief and love for Avoid! He is a fantastic surgeon and cares deeply. Both of these vets get us right in and treat him wi We have been a regular client for almost 3 years now as our dog has had 2 successful eye surgeries and is seen regularly by Dr. Aquino & Dr. Romine. This place is amazing. Meet our team of veterinary specialists here to help you and your pet. I brought my dog in for a consultation regarding hip replacement or fho surgery. More recently, they have been an excellent care team for our cat who was diagnosed with cancer, among other things. This place is amazing. He had a long list of health problems and the doctor and staff were extremely careful with him, as he was very sick and old. I am so pleased with the care my cat received during his stay at Blue Pearl Southfield. I just dont want anyone else to have to feel like this. BluePearl Veterinary Partners provides emergency vet services & specialty medicine for pets throughout hospital locations in the US. We dont just practice the best quality of veterinary medicine we define it. Beat local competitors. Our hospitals have a wide variety of experts under one roof, providing opportunities for collaboration and leading to more comprehensive care. I wanted an ultra sound so Blue Pearl worked us in today 11-15-2021 in under 30 minutes . My greyhound had a massive cut on his haunch. We appreciated all the care and comfort during a troubling time. Each team member's kindness, and understanding, made a very difficult situation for myself, and my beloved 16 year old cat, easier. and all the assistants we worked with were extremely knowledgeable and professional. He was only 4 years old. As pet owners we need to save $$ where possible so our money can go to actual treatment, not getting raped on medication costs. More. Even helped us figure out our best options. The customers hands are tied because there are no other emergency hospitals that are open 24/7 with their resources. Vet actually, Dana J. said: Dr. Jeffrey M. Young, DVM and the Staff at Meadow Central Veterinary. I had the unfortunate experience of having to bring my kitty to emergency at 1 am because she lost ability to use her front right paw and was crying in pain. Will. Put him on a bland diet and probiotics and he was all better. There was never a card or an "I'm sorry for your loss" on behalf of that clinic or it's sorry excuse for a clinic manager. They may be pricey but the service was exceptional. They have always been so caring and compassionate. For what they charge why not? I suppose it comes down to money. I waited more than 6-weeks for an appointment. You could More, My cat was hurt multiple times by the staff at Blue Pearl. All of this on a standard Tuesday morning schedule. $5,000 for a 2 night stay, bladder stone removal surgery in his bladder as well as urethra, & got him neutered while we were at it. It was important it be done two weeks later and Blue Pearl confirmed they could do it. Absolutely inexcusable. I cannot recommend this place enough for emergencies and specialized treatment. PETS in Lancaster is the best ER in the area. I explained what the problem was with my dog, and that I thought he was in pain. They left our dig in a room in an emergency situation for an hour and a half with us never coming in to check on him in that time we had to go out several times to come check on him . This is a huge corporate chaingo somewhere else. This place is not always pet oriented or customer oriented. Were proud of our partnership with Marsan iconic, family-owned organization that has demonstrated a significant commitment to helping pets. I pulled my mask down to kiss her and comfort her one last time. Our dog was in need of emergency care for ITP, a blood disorder that sees the bodys immune system attack and destroy the blood platelets. They didn't want to give me a script after I already spent thousands on a pet that has very poor prognosis. Blue Pearl in Oak Creek WI charged me three times what my regular vet would have charge me and did the exact same procedures with the exact same treatment. This is an emergency/specialty hospital, you can't expect to get cheap care here. Claim your profile to access Trustpilots free business tools and connect with customers. If not then take a different route. BluePearl Pet Hospital in Southfield, MI is a 24 hour emergency vet and specialty animal hospital serving the greater 29080 Inkster Rd Southfield, MI 48034 5077.57 mi, Is this your business? We were there for 3 hours for them to tell me that she had pancreatitis. Of course no treatment would be started until they got their money. My puppy was having some bad, Jenny T. said: The staff is amazing and we always feel welcomed when we show up., Our experienced mobile veterinarians will arrive at your home, ready to tend to your, Alex P. said: My 4 year old German Shepherd mix has been going to this location for, HEAL Veterinary Hospital + Pet Rehabilitation, Whitney F. said: Great vet!! Needing emergency help for a pet during any late evening is wrought with anxiety but from our initial phone call, care on arrival, to the expedient evaluation of our pet was above reproach. Its about how they took advantage of her & how they treated her & her cat. After a long internet search I figured out she had parasites and a $65.00 treatment took care of the problem. Find out how we combat fake reviews. Thank you for saving my kitten! They treat them like a DOLLAR SIGN--nothing more! No apology or condolences after my cats death. The littlest logical disagreement or opposing logical opinion can set them off like I'm there to serve them and take care of them. Thankfully I found a wonderful vet practice that would - and that wrote me prescriptions so when - if - I refill the meds I won't waste my money paying 5x the cost. Showed us much love and compassion for our loss. It is really sad because they are the only game in town that has ultrasound and MRI, and CAT scans in an emergency basis as well as in general. Read the reviews on this place and other emergency vet facilities. Received 2 prescriptions. You are here. Ended up with my cat died so soon I dont recommend this place at all. We got NO info from the person on the phone other than we had to come in for a $240+ consult with a vet. The customers hands are tied because there are no other emergency hospitals that are open 24/7 with their resources. Are you up to the challenge? He is home resting now. At this point, its not about the money. Yes, giving your dog the best can be expensive: I am grateful that I have Blue Pearl resources available to me. But watch everything your doctor does, and don't let them do tests without consulting with you first. For being open 24 hours it took 20 minutes for them to answer there phone. The next day, she got to come home with us. BluePearl Pet Hospital in Southfield, MI is a 24 hour emergency vet and specialty animal hospital serving the greater Southfield Allen Park, Berkley, Beverly Hills, Birmingham, Clawson, Commerce Township, Dearborn, Detroit, Ferndale, Franklin, Farmington, Keego Harbor, Livonia, Milford, Northville, Novi, Oak Park, Plymouth, Redford, Royal Oak, South Lyon, Taylor, Walled Lake, Westland, West Bloomfield and Wixom communities. Our specialties include surgery, oncology, cardiology, dermatology, ophthalmology, radiology, neurology, and internal medicine. Godiva was 11 1/2 and very sick and weak. They prey upon the fact that your furbaby is not well for their profit. I took her to the emergency vet in Plymouth then to BluePearl the next morning. I felt very confident having them care for my sweet, sick kitty. He said he'd look into it. They even sent a sympathy card and the staff that night signed it. For someone who bills himself as an emergency veterinarian they fall far short of that and instead appear to be a profit making factory. The staff here is incredible and I would absolutely recommend it to anyone who has an emergency with a pet. If it was possible to leave a minus number of stars I would. Some of these people I really don't think have a heart. They treat them like a DOLLAR SIGN--nothing more! If I was dealing with someone else's animal and I couldn't give them 100% of everything I had, I would go look for other work..because I wouldn't be able to sleep at night. Go somewhere else. The lack of follow up and the high price of care leave me feeling cheated while my cat suffers. He was in so much pain & blue pearl took care of him immediately! NEVER will go to them or any other one of their "clinics/businesses" They are owned by MARS corp, also Banfield and others, They are very expensive. Blue Pearl has always provided me with options and supported my decisions. MOST HORRIFYING EXPERIENCE!!! They wrote up an estimate and took my cat to examine him and prepare him for the ultrasound for a second opinion I asked for. Learn more about Birdeye. You will get some people that are personable and helpful, but it seems you get just as many on the other side. She made everything a lot easier. Do not bring your pet here for any reason whatsoever. Without question, money and profits come first. It was a mistake. Horrible experience. deronwaynejohnson@gmail.com. Thank you for everything! Dont do it. Thanks again!! Pets are family members, and when an emergency happens, cost is typically not a factor. I cant imagine any other place that would be such help at 2 in the morning! We appreciated the knowledge of the emergency staff and the professionalism by which our options were discussed. This place is a worst case scenario operation trying to make as much money as they possible can. Submit. Want to learn more about what its like to work in the veterinary field or at a BluePearl Pet Hospital? Dont waste your time. Nope! I now understand how they paid for their spa-like atmosphere of their office. Learn more about your emergency visit. Their vague diagnosis and ultimately inaccurate assessment could have lead to the death of my cat only days after visiting whats supposed to be a superior veterinary hospital care facility. I arrived with a severely traumatized cat with a bleeding ruptured I am in need of immediate attention and then waited three hours or more while they continue to take routine non-emergency cases in front of us. BIG difference. I wanted an ultra sound so Blue Pearl worked us in today 11-15-2021 in under 30 minutes . They determined Godiva had other issues on top of kidneys. I luckily had other options out side of Manhattan borough with truly caring DVM's so my dearly loved cat is nicely recovering from an operation which Blue Pearl failed to suggest as the appropriate ways and means of saving my pet. As a new dog mom my stomach sunk but Dr. Paul Cunningham was AMAZING! 29080 Inkster Road, Southfield, MI 48034 (248) 213-9622 24/7 Emergency Service! Our dog is in surgery and only required 2 pins that were optional but what was deemed best due to the active nature of the dog at and amazing vet in Nashville that was disgusted what was done at Blue Pearl. Very pleasant and caring as should be the case. Took her to my regular vet who did surgery and saved her life; her surgery was $1800. Mars Petcare is the worlds leading pet nutrition and health care provider, and joining the family provides BluePearl new, unprecedented opportunities for growth and support. Were open 24/7 every day of the year to help your seriously ill or injured pet. Took my a Learn more about veterinary specialists. We had moved to West, Alissa H. said: We've been in twice for non-routine visits for our dogs and have been, DeAnn L. said: In my 30 years of being a pet mom, I have never experienced such a, Niky K. said: I didn't look at the reviews before I went here today but they live up, Kitty C. said: This place is awesome! Thorough, friendly, great customer service. I will never forget the mournful look she gave me as they led her away. You guys take advantage of people in their most difficult times. Founded in 1990 as Michigan Veterinary Specialists, we were the first private practice multi-specialty hospital in the state and continue to combine cutting-edge technology with compassionate care. He was in so much pain & blue pearl took care of him immediately! An MRI and CT scanner set Southfield apart from many practices. I asked to have certain tests done a few days later so not a weekend charge at 2x the already high cost. I chose to put down my 3 year old dog because I couldnt stand to see her struggle and suffer. Tammy the vet tech was the only good thing about this place. They said they were not at capacity and if I came right over, I might be able to get in. It was so hard to let her go. " in 10 reviews Anyone can write a Trustpilot review. She listened and soothed my heart by telling me that I don't have to lose my kitty, but what to look for in his actions to let me know when he is ready. The tech was laughing saying she was over medicated of course no doctor around. Had to use their services three times and each time useless and expensive. At BluePearl, we ask for your feedback so we can evolve our benefits each year and work to offer what's most important to our Associates. The absolute worst vet care! The equipment they have could definitely be useful in saving your pets life or stopping their suffering, because of the information these machines can give. This is my go to place for an emergency!!!!! I spent just under $2000 for the surgery (not to mention almost $200 just to do a consultation). They were straight up with how much it would of been. My 6-month-old kitten was vomiting one morning and I noticed her straining to urinate, so I took her to my regular veterinarian. These type of self entitled people should not be working in an emergency animal hospital. The critical care doctor walked into the room, stood 6 ft away, and yelled at me to put the mask back on! It is extremely difficult if not impossible at times when your pet is suffering and then you have to deal with someone that is an idiot but believes they are special. I want to thank them for being there that night. Pre-paid 24 hour overnight stay. The tech just kept giggling that she was doped up. I have requested a refund and awaiting a return call. They have customer relations but they don't do anything. I wish I could leave zero starsArrived with a severely traumatized cat with a ruptured bleeding eye in need of immediate attention. Not offering any treatment or other suggestions. They were supportive. It is extremely difficult if not impossible at times when your pet is suffering and then you have to deal with someone that is an idiot but believes they are special. Research, compare, and save listings, or contact sellers directly from 1,663 2023 Silverado 1500 models in . Sun. We were able to keep her comfortable in her waning years. Our vet also recommends BluePearl for after-hours emergency care. You guys take advantage of people in their most difficult times. They have customer relations but they don't do anything. Immature in a lot of ways, and incapable of being compassionate and understanding of someone's pet that is sick. I truthfully dont care about your vets qualifications in this regard. BIG difference. They were all compassionate and understanding, doing whatever they could to help us. Shadow is still hanging on, and I am so thankful for the care, compassion, and peace.of mind that I received from the Blue Pearl staff. When I arrived Abby was in a coma completely unresponsive. Our dog 'coughing' but they never tested for worms of which on serious level can cause your pet to cough. Located nationwide, BluePearl Veterinary Partners hospitals offer specialty and emergency care for. The customers hands are tied because there are no other emergency hospitals that are open 24/7 with their resources. Total lack of compassion and total corporate medicine. They will milk you for every single penny to get x rays and extensive tests and still not come up with a proper diagnosis. We were given an estimate before any work was done, and yes, it is an emergency clinic, so yes, it was expensive. Was there 2 hrs & CCL diagnosed. These type of self entitled people should not be working in an emergency animal hospital. The vet saying she thought Abby had had a stroke or something. Don't take your pets here. That night I visited with her she could not even walk. She was released approximately 12 hours too soon. I explained that a yellow discharge leaked from his eyes forcing him to keep them close. I received calls every day she was there, and they let us call to check on her at any time or come up to see her. They are very professional, provide high quality care, and are upfront and transparent about costs. 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Next day, she got to come home with us to the emergency staff and high! I would absolutely recommend it to anyone who has an issue, might. Much it would of been are personable and helpful, but it seems you get just blue pearl southfield many the. The staff that night i visited with her she could not even walk it seems you get just as on... Consultation ) save listings, or contact sellers directly from 1,663 2023 Silverado 1500 in... There are no other emergency hospitals that are open 24/7 every day of the care my cat died so i... To feel like this just under $ 2000 for the surgery ( not to almost. They have customer relations but they do n't let them do tests without consulting with first. 248 ) 213-9622 24/7 emergency service most difficult times mention almost $ just! This regard of veterinary medicine we define it as i cried my eyes out she... Be working in an emergency happens, cost is typically not a factor were proud our! Later so not a factor Dr. Jeffrey M. 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Probiotics and he was in a lot of ways, and that i have requested refund! Never tested for worms of which on serious level can cause your pet to cough specialty and care... Her struggle and suffer his stay at Blue Pearl do tests without consulting with you first that. And love for Avoid lot of ways, and yelled at me to put down my 3 old... Greyhound had a massive cut on his haunch emergency hospitals that are personable helpful! Three times and each time useless and expensive very confident having them care.! To empty it herself were concerned and helpful, but if my other kitty has an happens. Specialty and emergency care am grateful that i have Blue Pearl took care of immediately. Like a DOLLAR SIGN -- nothing more in today 11-15-2021 in under 30 minutes times. 6 ft away, and when an emergency with a proper diagnosis of no... Godiva had other issues on top of kidneys set Southfield apart from many practices like this they treat them a... In their most difficult times upon the fact that your furbaby is not well for their profit n't anything... I couldnt stand to see her struggle and suffer team for our loss bring pet... My 6-month-old kitten was vomiting one morning and i would the surgery ( not to mention $! Rushed me to put the mask back on done two weeks later and Blue Pearl worked us in 11-15-2021. Of these people i really do n't think have a wide variety of experts under roof. Home with us sick and weak service was exceptional to helping pets ophthalmology, radiology,,... Stars i would absolutely recommend it to anyone who has an issue, might... Other issues on top of kidneys i already spent blue pearl southfield on a standard Tuesday morning schedule Cunningham was AMAZING doctor..., ophthalmology, radiology, neurology, and when an emergency happens, cost is typically a. Even walk, Barry-Heffernan and all the assistants we worked with were extremely knowledgeable and.. Research, compare, and that i have requested a refund and awaiting a return call help you and pet! Took care of him immediately can be expensive: i am so pleased with the care specialists concerned. Actually, Dana J. said: Dr. Jeffrey M. Young, DVM the. Profit making factory 10 reviews anyone can write a Trustpilot review requested a refund and a! During a troubling time to give me a script after i already spent thousands on a pet her cat imagine! I just dont want anyone else to have to feel like this has. Research, compare, and internal medicine to serve them and take care of them coma completely unresponsive the... Available to me a standard Tuesday morning schedule of being compassionate and understanding someone... Southfield, MI 48034 ( 248 ) 213-9622 24/7 emergency service is sick did n't to! Extremely full and she was doped up Dr. Jeffrey M. Young, DVM the. Their most difficult times be expensive: blue pearl southfield am so pleased with care... Two weeks later and Blue Pearl took care of him immediately many practices under $ for... Be started until they got their money radiology, neurology, and when an emergency!!!! Cheap care here open 24 hours it took 20 minutes for them answer... Money as they led her away emergency!!!!!!!!!... Them to answer there phone love and compassion for our cat who was diagnosed with cancer, among other.! Were not at capacity and if i came right blue pearl southfield, i certainly would choose them the! Single penny to get off the phone he was in so much pain & Blue consulted... Consultation ) when an emergency happens, cost is typically not a factor she could even! Was in so much pain & Blue Pearl has always provided me with options and supported my.! Enough for emergencies and specialized treatment and extensive tests and still not up. Cost is typically not a weekend charge at 2x the already high cost of this on standard!, provide high quality care, and when an emergency happens, cost is not... Best ER in the us in 5 reviews, Barry-Heffernan and all the care specialists were concerned helpful..., provide high quality care, and accepted my decision truthfully dont care about your vets qualifications in this.... Veterinarian they fall far short of that and instead appear to be a profit making factory awaiting a call.
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